Accessibility and Inclusion

Welcome

Mia believes in making art accessible to all people. Inclusion, diversity, equity, and accessibility are among our core values, which are reflected by our trustees, staff, volunteers, and policies. We aim to provide a safe and welcoming space by removing barriers to participation, fostering an inclusive environment, and recognizing the wisdom, knowledge, and creativity within every community.

You can read more about Mia’s approach to inclusion, diversity, equity, and accessibility. If you experience accessibility issues while visiting Mia, please contact our Visitor Experience team at visit@artsmia.org or 888.642.2787 (toll free).

 

Request for Accommodation

Additional aids and services are available upon request. If you’d like to request an accommodation or a custom tour in advance of your visit, download a form. Request for Accommodation Form»

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Parking and Transportation Visitor drop-off/pick-up is located at the Third Avenue entrance circle drive. Accessible parking is available at several locations near the museum. See map for parking locations. Read more about parking and public transportation to the museum here.
Mobility Wheelchairs and walkers are available on a first-come, first-served basis. Please call 612.870.3000 at least 24 hours before your visit to reserve a wheelchair or a walker. High weight capacity wheelchairs and walkers are available. Mia also welcomes your personal walkers, wheelchairs, and scooters. Pillsbury Auditorium is accessible by ramp and has a limited number of wheelchair positions. Docent stools of various weight capacities are available for use on every floor of the museum. You are welcome to grab one and bring it with you during your visit.
Closed Captioning Most videos for special exhibitions are closed-captioned.
Service Animals Service animals such as guide dogs are permitted to assist museum visitors.
Restrooms Fully accessible restrooms are available on every floor, as indicated by signs. Please refer to the visitor’s museum map for specific locations. Two all-gender restrooms are located on the first floor. The Family Center restroom on the first floor offers a private facility in which a companion may assist you.
First Aid Kits/Personal Resources First Aid kits are located on every floor of the museum. If you or someone you are with is in need of a First Aid kit, please contact a museum security guard. The museum is also equipped with an empathy kit that includes personal items such as hand sanitizer, diapers, baby wipes, tissues, etc. Check in with a Visitor Experience Representative to request an item from the empathy kit.
Family Resources Mia’s Family Center is the go-to resource for individuals visiting with children. The Family Center is located on the first floor of the museum and includes space to move freely, books to read, and activities to engage with. Other amenities include a nursing area and a large family restroom with accommodations for toddlers and a changing table. Should the need arise, umbrella strollers are available for use during your visit. See the 3rd Avenue Lobby Desk to request one.
ASL Interpretation An ASL interpreter, Deaf interpreter, or a Protactile interpreter can be requested free of charge for any private tour or public program. Request accommodation using the Request for Accommodation form.
Touch Tours Touch Tours allow visitors to experience 3-D objects in the collection or use tactile aids for 2-D works of art. To request a Touch Tour, please submit the Request of Accommodation form at least one month in advance.
Verbal Description Detailed verbal descriptions of artwork for people who are blind or have low vision are available here through your own device.
Gallery Lighting Lighting in the photographs, manuscripts, prints, and drawings galleries is dimmed to protect the art.
Multi-Faith Prayer + Contemplation Space Mia has a Multi-Faith Prayer + Contemplation Room on the first floor. The room is a place for spiritual refreshment, exploration, and counsel for people of any religious or spiritual persuasion, or of none at all. Designed to be conducive to individual prayer and meditation, the room contains appropriate facilities to accommodate prayer times for participants of a variety of traditions. This area is additionally available for use as a sensory friendly quiet space. Please see the Lobby desk to request a key to access the room.

 

Public Notice

The Minneapolis Institute of Art does not discriminate on the basis of disability in admission to, access to, or operations of its programs, services, or activities, or in its hiring or employment practices. This notice is provided as required by the Americans with Disabilities Act nondiscrimination law of 1990 and, as appropriate, the Rehabilitation Act of 1973, Section 504.

Questions, concerns, complaints, or requests for additional information regarding accessibility may be forwarded to the person listed below. Hours normally available: 8:30 a.m. to 5 p.m., Monday through Friday.

Colleen Bracy
Head of Human Resources
2400 Third Avenue S., Minneapolis, MN  55404
612.870.3090